Policies

Shipping & returns

The facts, without promises we can't keep.

Research Use Only. Not for human or animal consumption, injection, diagnostic, therapeutic, cosmetic, food, supplement, or compounding use.

Shipping options

United States shipping only. You choose one option at checkout.

CarrierServicePrice
USPSRegular Mail
Typically 2-5 business days. Not guaranteed.
$8.00
Free on orders of $150.00 or more
UPSGround
Typically 3-5 business days.
$20.00
FedEx2Day
Typically 2 business days after processing.
$30.00

Carrier delivery times are set by the carrier. We do not guarantee delivery dates.

How orders work

  • Checkout submits an order request. No payment is taken on this website.
  • We review each request and email payment instructions.
  • Orders ship after payment is received and confirmed.
  • Every order requires the qualified-customer certification. Requests that appear inconsistent with research-only use may be refused or canceled.

Returns & cancellations

Returns and cancellations are handled according to our Compliance Policy and Terms. If there is a problem with an order, contact us with your order number before sending anything back.

Questions about an order or shipment? Contact us. Order and shipping questions are welcome.